Returns & Exchanges
At Ollie, we want you to love every piece you wear, so we offer a seamless 30-day return policy for all unworn apparel in its original condition. If your new fashion find isn't a perfect fit, we are here to help with a quick exchange or a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Securely place your unworn items with original tags attached into the original packaging or a sturdy mailer.
Attach Your Label
Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your package.
Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing